Hey guys I've noticed players including myself get kicked automatically on a random basis from my server, I've looked up in server logs and there seems to be one set of these logs per each kicked player:
Engine/Game/Server/ServerEntitlements.cpp(638): "Main": Warning: Could not find master account id in lookupinfo result; kicking player << SomePlayer
Engine/Game/Online/Engine/Server/ServerPeer.cpp(1651): "Main": Info: Kicking player on connection 5, reasonText:
Engine/Game/Server/ServerEntitlements.cpp(175): "Main": Warning: Failed to get entitlements for player SomePlayer
Engine/Game/Server/Presence/ServerVoiceManager.cpp(204): "Main": Info: releaseVoiceReference(6076) leaveAutomatic: 0 shouldLeaveSquad: 1
Engine/Game/Server/Backend/Plasma/ServerSocketManager.cpp(287): "Main": Info: ServerSocketManager :: Removing player 12321DEC with index 6076
TnT/Network/Spike/StreamManagers/Ghost/StreamManagerGhost.cpp(162): "Main": Info: -- Deleting all ghosts --
TnT/Network/Spike/StreamManagers/Ghost/StreamManagerGhost.cpp(185): "Main": Info: -- Deleting done --
TnT/Network/Spike/Connection/ConnectionManager.cpp(410): "Main": Info: ConnectionManager::deleteConnection(5)
TnT/Network/Spike/Secure/Secure.cpp(1515): "Main": Info: Secure: deleting connection #5
Engine/Game/Server/Backend/Plasma/ServerSocketManager.cpp(113): "Main": Warning: lookupPlayerByAddress() failed
Engine/Game/Server/Backend/Plasma/ServerSocketManager.cpp(113): "Main": Warning: lookupPlayerByAddress() failed
Engine/Game/Server/Backend/Plasma/ServerSocketManager.cpp(113): "Main": Warning: lookupPlayerByAddress() failed
Engine/Game/Server/Backend/Plasma/ServerSocketManager.cpp(113): "Main": Warning: lookupPlayerByAddress() failed
Engine/Game/Server/Presence/EloRanking.cpp(129): "Main": Warning: Not removing non-existant user 0 from ELO ranking
do you have any clue what might be wrong?