Server Crashing

[Spaz-nz]

HI Guys

Am running a rush server and have been getting crashes the last couple of days, am trying to figure out the cause. On both occasions the server has been full (30-32PL) and had previously been running for a couple of hours with out fault.

copy of the last part of the server log below, does anything stand out?

[UTC 10/03/2014 20:21:07.908] Engine/Game/PunkBuster/pbsdk.cpp(1122): "Main": Info: PunkBuster Server: End of Player List (32 Players)

[UTC 10/03/2014 20:21:07.925] Engine/Game/GameplayCommon/Time/GameTimer.cpp(354): "Main": Info: Time: 150.016 Frames: 300 Slept: 6.02326 Lost: 0 Bad frames: 0
[UTC 10/03/2014 20:21:13.098] Engine/Game/Server/Presence/ServerVoiceManager.cpp(204): "Main": Info: releaseVoiceReference(99) leaveAutomatic: 0 shouldLeaveSquad: 1
[UTC 10/03/2014 20:21:13.098] Engine/Game/Server/Presence/ServerVoiceManager.cpp(144): "Main": Info: obtainVoiceReference(99) joinAutomatic: 0 shouldJoinSquad: 1
[UTC 10/03/2014 20:21:14.702] Engine/Game/Server/Presence/ServerVoiceManager.cpp(204): "Main": Info: releaseVoiceReference(99) leaveAutomatic: 0 shouldLeaveSquad: 1
[UTC 10/03/2014 20:21:14.702] Engine/Game/Server/Presence/ServerVoiceManager.cpp(144): "Main": Info: obtainVoiceReference(99) joinAutomatic: 0 shouldJoinSquad: 1
[UTC 10/03/2014 20:21:17.925] Engine/Game/GameplayCommon/Time/GameTimer.cpp(354): "Main": Info: Time: 160.009 Frames: 300 Slept: 5.61609 Lost: 0 Bad frames: 0
[UTC 10/03/2014 20:21:18.807] Engine/Game/GameplayServer/Entities/Projectiles/ServerGhostProjectileEntity.cpp(150): "Main": Info: Travelled through replication boundary. Unspawning.
[UTC 10/03/2014 20:21:21.074] Engine/Game/PunkBuster/pbsdk.cpp(1122): "Main": Info: PunkBuster Server: [From #13 aa65(-) TaigaTheWinner] My dx C:\Windows\system32\d3d9.dll size=1828352 md5=6EF5F3F18413C367195F06E503AB86A6

[UTC 10/03/2014 20:21:27.918] Engine/Game/GameplayCommon/Time/GameTimer.cpp(354): "Main": Info: Time: 170.019 Frames: 300 Slept: 4.94327 Lost: 0 Bad frames: 0
[UTC 10/03/2014 20:21:31.066] Engine/Game/GameplayServer/Entities/Projectiles/ServerGhostProjectileEntity.cpp(150): "Main": Info: Travelled through replication boundary. Unspawning.
[UTC 10/03/2014 20:21:31.118] Engine/Game/Online/Engine/Server/ServerPeer.cpp(1001): "Main": Info: Net status: 32 connections (27 throttled), 24739 Bps out, 1532 Bps in
[UTC 10/03/2014 20:21:37.193] Engine/Game/Server/Presence/Stats/SoldierAwards.cpp(361): "Main": Info: counter finished curren value 5 aim value 5 value met 1
[UTC 10/03/2014 20:21:37.193] Engine/Game/Server/Presence/FragalyzerRecorder.cpp(106): "Main": Info: Player mcwid achieved P_AWARD_PIN_28_NAME p28
[UTC 10/03/2014 20:21:37.916] Engine/Game/GameplayCommon/Time/GameTimer.cpp(354): "Main": Info: Time: 180.017 Frames: 300 Slept: 5.45098 Lost: 0 Bad frames: 0
[UTC 10/03/2014 20:21:38.861] Engine/Game/GameplayServer/Entities/Projectiles/ServerGhostProjectileEntity.cpp(150): "Main": Info: Travelled through replication boundary. Unspawning.
[UTC 10/03/2014 20:21:40.993] Engine/Game/Server/Presence/Stats/SoldierAwards.cpp(361): "Main": Info: counter finished curren value 2 aim value 2 value met 1
[UTC 10/03/2014 20:21:40.993] Engine/Game/Server/Presence/FragalyzerRecorder.cpp(106): "Main": Info: Player WO Max Paine achieved P_AWARD_PIN_27_NAME p27
[UTC 10/03/2014 20:21:45.558] Engine/Game/Server/Presence/Stats/SoldierAwards.cpp(361): "Main": Info: counter finished curren value 6 aim value 6 value met 1
[UTC 10/03/2014 20:21:45.558] Engine/Game/Server/Presence/FragalyzerRecorder.cpp(106): "Main": Info: Player mcwid achieved P_AWARD_PIN_13_NAME p13
[UTC 10/03/2014 20:21:47.916] Engine/Game/GameplayCommon/Time/GameTimer.cpp(354): "Main": Info: Time: 190.014 Frames: 300 Slept: 5.75219 Lost: 0 Bad frames: 0
[UTC 10/03/2014 20:21:57.915] Engine/Game/GameplayCommon/Time/GameTimer.cpp(354): "Main": Info: Time: 200.015 Frames: 300 Slept: 5.37465 Lost: 0 Bad frames: 0
[UTC 10/03/2014 20:22:02.129] Engine/Game/PunkBuster/pbsdk.cpp(1122): "Main": Info: PunkBuster Server: [From #9 9e4b(-) Azr^eil] My dx C:\Windows\system32\d3d9.dll size=1828352 md5=6EF5F3F18413C367195F06E503AB86A6

[UTC 10/03/2014 20:22:02.623] Engine/Game/Server/Presence/Stats/SoldierAwards.cpp(361): "Main": Info: counter finished curren value 2 aim value 2 value met 1
[UTC 10/03/2014 20:22:02.623] Engine/Game/Server/Presence/FragalyzerRecorder.cpp(106): "Main": Info: Player Gitaro1989 achieved P_AWARD_PIN_17_NAME p17
[UTC 10/03/2014 20:22:03.115] Engine/Game/Online/Engine/Server/ServerPeer.cpp(1001): "Main": Info: Net status: 32 connections (30 throttled), 254439 Bps out, 38531 Bps in
[UTC 10/03/2014 20:22:07.913] Engine/Game/GameplayCommon/Time/GameTimer.cpp(354): "Main": Info: Time: 210.016 Frames: 300 Slept: 5.49102 Lost: 0 Bad frames: 0
[UTC 10/03/2014 20:22:08.759] Engine/Game/Server/Presence/ServerVoiceManager.cpp(204): "Main": Info: releaseVoiceReference(78) leaveAutomatic: 0 shouldLeaveSquad: 1
[UTC 10/03/2014 20:22:08.759] Engine/Game/Server/Backend/Plasma/ServerSocketManager.cpp(287): "Main": Info: ServerSocketManager :: Removing player 057B8C2C with index 78
[UTC 10/03/2014 20:22:08.759] TnT/Network/Spike/StreamManagers/Ghost/StreamManagerGhost.cpp(162): "Main": Info: -- Deleting all ghosts --
[UTC 10/03/2014 20:22:08.759] TnT/Network/Spike/StreamManagers/Ghost/StreamManagerGhost.cpp(185): "Main": Info: -- Deleting done --
[UTC 10/03/2014 20:22:08.759] TnT/Network/Spike/Connection/ConnectionManager.cpp(410): "Main": Info: ConnectionManager::deleteConnection(12)
[UTC 10/03/2014 20:22:08.759] TnT/Network/Spike/Secure/Secure.cpp(1515): "Main": Info: Secure: deleting connection #12
[UTC 10/03/2014 20:22:08.759] Engine/Game/Server/Backend/Plasma/ServerSocketManager.cpp(113): "Main": Warning: lookupPlayerByAddress() failed
[UTC 10/03/2014 20:22:08.759] Engine/Game/Server/Backend/Plasma/ServerSocketManager.cpp(113): "Main": Warning: lookupPlayerByAddress() failed
[UTC 10/03/2014 20:22:08.760] Engine/Game/Server/Backend/Plasma/ServerSocketManager.cpp(113): "Main": Warning: lookupPlayerByAddress() failed
[UTC 10/03/2014 20:22:08.760] Engine/Game/Server/Backend/Plasma/ServerSocketManager.cpp(113): "Main": Warning: lookupPlayerByAddress() failed
[UTC 10/03/2014 20:22:08.762] Engine/Game/PunkBuster/pbsdk.cpp(1122): "Main": Info: PunkBuster Server: Lost Connection (slot #12) 124.168.225.44:10000 0a21b1e8f509a7b8d6c72d122b8d18d2(-) rtzqwerty2

[UTC 10/03/2014 20:22:09.064] Engine/Game/Server/Backend/Plasma/ServerStorageHandler.cpp(743): "Main": Info: ServerStorageHandler: Storage closed for 1181546357
[UTC 10/03/2014 20:22:09.594] Engine/Game/Server/Backend/Plasma/ServerGameManagerListener.cpp(890): "Main": Info: Player 100 requesting entry fufufugogogo
[UTC 10/03/2014 20:22:11.357] Engine/Game/Server/Backend/Plasma/ServerSocketManager.cpp(279): "Main": Info: ServerSocketManager :: Adding player 057B8C2C to index 100
[UTC 10/03/2014 20:22:11.422] Engine/Game/Server/Presence/Stats/SoldierAwards.cpp(361): "Main": Info: counter finished curren value 2 aim value 2 value met 1
[UTC 10/03/2014 20:22:11.422] Engine/Game/Server/Presence/FragalyzerRecorder.cpp(106): "Main": Info: Player WO Max Paine achieved P_AWARD_PIN_27_NAME p27
[UTC 10/03/2014 20:22:12.313] Engine/Game/Online/Engine/Server/ServerPeer.cpp(1144): "Main": Info: onCreateConnection()
[UTC 10/03/2014 20:22:12.313] Engine/Game/Online/Engine/Server/ServerConnection.cpp(383): "Main": Info: Server connection init. isSinglePlayer: 0, queueLowWaterMark: 1, queueHighWaterMark: 6
[UTC 10/03/2014 20:22:12.313] Engine/Game/Online/Engine/Server/ServerConnection.cpp(839): "Main": Info: ServerConnection : Connecting... (Id: 12)
[UTC 10/03/2014 20:22:12.546] TnT/Network/Spike/Secure/SecureConnection.cpp(212): "Main": Info: onAcceptConfirmation: INIT REMOTE: Received Accept Confirmation. Init: RemoteSessionKey:'<None>'
[UTC 10/03/2014 20:22:12.557] TnT/Network/Spike/Stream/StreamControl.cpp(315): "Main": Warning: Outgoing rate is zero. Is this really intentional!?
[UTC 10/03/2014 20:22:12.591] TnT/Network/Spike/Stream/StreamControl.cpp(315): "Main": Warning: Outgoing rate is zero. Is this really intentional!?
[UTC 10/03/2014 20:22:12.613] Engine/Game/Online/Engine/Server/ServerConnection.cpp(850): "Main": Info: Client 100.0.0.0:1000 connected! (Id: 12)
[UTC 10/03/2014 20:22:12.647] Engine/Game/Online/Engine/Server/ServerConnection.cpp(1622): "Main": Info: timeSyncNetworkEvent (Id: 12)
[UTC 10/03/2014 20:22:12.849] Engine/Game/Online/Engine/Server/ServerConnection.cpp(2008): "Main": Info: Authenticating player (Id: 12)
[UTC 10/03/2014 20:22:12.849] Engine/Game/Online/Engine/Server/ServerConnection.cpp(2009): "Main": Warning: authenticationNetworkEvent NOT IMPLEMENTED
[UTC 10/03/2014 20:22:13.149] TnT/Network/Spike/StreamManagers/Move/StreamManagerMoveServer.cpp(464): "Main": Info: Compression info confirmed. 16 base lines.
[UTC 10/03/2014 20:22:13.490] Engine/Game/Server/Presence/Stats/SoldierAwards.cpp(361): "Main": Info: counter finished curren value 7 aim value 7 value met 1
[UTC 10/03/2014 20:22:13.490] Engine/Game/Server/Presence/FragalyzerRecorder.cpp(106): "Main": Info: Player Nguyen trunz achieved P_AWARD_PIN_3_NAME p03
[UTC 10/03/2014 20:22:13.516] Engine/Game/Online/Engine/Server/ServerConnection.cpp(2297): "Main": Info: Player authenticated (Id: 12)
[UTC 10/03/2014 20:22:13.516] Engine/Game/Online/Engine/Server/ServerConnection.cpp(2300): "Main": Info: Player authenticated - authkey:
[UTC 10/03/2014 20:22:13.516] Engine/Game/GameplayServer/Player/ServerPlayer.cpp(2698): "Main": Warning: onPlayerAuthenticated NOT IMPLEMENTED
[UTC 10/03/2014 20:22:13.516] Engine/Game/Server/Presence/ServerVoiceManager.cpp(144): "Main": Info: obtainVoiceReference(100) joinAutomatic: 0 shouldJoinSquad: 1
[UTC 10/03/2014 20:22:13.517] Engine/Game/Server/ServerEntitlements.cpp(450): "Main": Info: Adding player fufufugogogo to entitlement queue
[UTC 10/03/2014 20:22:13.646] Engine/Game/Online/Engine/Server/ServerConnection.cpp(1528): "Main": Info: loadLevelNetworkEvent (Id: 12)
[UTC 10/03/2014 20:22:15.931] Engine/Game/Server/Backend/Plasma/ServerStorageHandler.cpp(632): "Main": Info: Retrieved 959 stats into storage for 901509229
[UTC 10/03/2014 20:22:16.785] Engine/Game/GameplayCommon/Weapons/WeaponFiring.cpp(1091): "Main": Assert: (m_primaryFire.projectilesInMagazine <= primaryAmmoMagCapacity()) Magazine with capacity 4 contains 6 projectiles.

[RobbingHood]

Last line shows the error.

It's a bug where a player drops a Shotgun with the increased magazine perk and another player without that perk picks it up. The weapon will have 6 bullets left but the new player can only pickup weapons with 4 bullets. As a result, the server crashes.

I don't know if that can be fixed though.

[Spaz-nz]

Thanks for that!

Is this something that effects standard EA servers also? Or is this a bug limited to rome?
Only limited to a shotgun or all weapons? - If its all weapons i guess that would increase the frequency that it would occur.

Thanks!

EDIT 1:

Hmm looks like it might be all weapons? Here is the last line from a previous crash..

[UTC 10/02/2014 22:27:12.524] Engine/Game/GameplayCommon/Weapons/WeaponFiring.cpp(1277): "Main": Assert: (primaryHasInfiniteMags() || numBulletsWanted >= 0) Mags 6, -6 (S20K)

Hopefully there is a fix available!

EDIT 2:

I did good and searched the forums like a good boy, found an old topic here which i will try out. Thanks!

viewtopic.php?f=19&t=958&hilit=crash+weapon

[RobbingHood]

Oh, right, I totally forgot about that one (thread is from 2012^^).

Hmm looks like it might be all weapons? Here is the last line from a previous crash..

[UTC 10/02/2014 22:27:12.524] Engine/Game/GameplayCommon/Weapons/WeaponFiring.cpp(1277): "Main": Assert: (primaryHasInfiniteMags() || numBulletsWanted >= 0) Mags 6, -6 (S20K)

S20K is also a shotgun