WARNING: The forum is now in read-only mode as we will soon be transitioning to different forum software. Feel free to join our Discord server in the meantime.
CorporalEagle
Posts:1
Joined:Thu Dec 24, 2015 10:20 am
Not authorized to access this product?

Thu Dec 24, 2015 10:24 am

I decided to take part in the VU open beta today and to update my vu.
As far as I know the beta is already open, but whenever I try to log in into the launcher I just get the
"You are not authorized to access this product" message.
I downloaded VU as a zip archive and let it do its updates.
I don´t know what could have went wrong or if this is a mistake at my end, I managed to start Venice Unleashed back in the spring open beta.
Thanks for your help ;)

Ubxtiee
Posts:2
Joined:Fri Feb 22, 2013 1:15 pm

Re: Not authorized to access this product?

Thu Dec 24, 2015 10:34 am

I have the same issue, so I guess it's a server thing?

TheChaos
Posts:1
Joined:Wed Mar 25, 2015 2:49 pm

Re: Not authorized to access this product?

Thu Dec 24, 2015 10:38 am

The same, with my Account.

[para]dox
Posts:19
Joined:Thu Jul 09, 2015 1:36 pm

Re: Not authorized to access this product?

Thu Dec 24, 2015 10:42 am

CorporalEagle wrote:As far as I know the beta is already open

Are you sure its open? I have the same message, and i thought its because beta is not opened yet :?

Ubxtiee
Posts:2
Joined:Fri Feb 22, 2013 1:15 pm

Re: Not authorized to access this product?

Thu Dec 24, 2015 10:47 am

I would have thought it would be open now, as they are working in UTC and it is the 24th

User avatar
Tallmios
Posts:5
Joined:Thu May 02, 2013 7:39 pm

Re: Not authorized to access this product?

Thu Dec 24, 2015 10:48 am

Getting the same message here. Eagerly waiting for the opening ^^

l-NoNam3-l
Posts:20
Joined:Mon Nov 23, 2015 3:56 pm

Re: Not authorized to access this product?

Thu Dec 24, 2015 10:56 am

http://forums.veniceunleashed.net/viewt ... =11&t=8213

Official response say the Open Testing begins at noon

User avatar
Tallmios
Posts:5
Joined:Thu May 02, 2013 7:39 pm

Re: Not authorized to access this product?

Thu Dec 24, 2015 10:58 am

Noon GMT or noon GMT+1?

l-NoNam3-l
Posts:20
Joined:Mon Nov 23, 2015 3:56 pm

Re: Not authorized to access this product?

Thu Dec 24, 2015 11:01 am

Unfortunately, I have no idea myself. Although the Unauthorized Access is normal :) , when the Open Testing starts that message will go away

User avatar
Tallmios
Posts:5
Joined:Thu May 02, 2013 7:39 pm

Re: Not authorized to access this product?

Thu Dec 24, 2015 11:10 am

I'll check back in an hour then :D

Return to “Help and Support”

Who is online

Users browsing this forum: No registered users and 5 guests