WARNING: The forum is now in read-only mode as we will soon be transitioning to different forum software. Feel free to join our Discord server in the meantime.
niktodt1
Posts:15
Joined:Mon Dec 28, 2015 4:09 pm
Runtime Error at start up.[SOLVED AFTER UPDATE]

Mon Dec 28, 2015 4:19 pm

Hey guys,

I´ve just installed venice, everything looked fine. I´ve got to the loading screen of BF, exact screen like singleplayer but after some seconds it wrote me this error:

Venice uleashed encountered an unexpected problem and had to shut down.

A crash report was submitted to our servers. Please .......(it continues)

(my ID)

We apologize for inconvenience.


Then the second window pops up:

Runtime error

(folder where installed)

This application has requested the Runtime to terminate it in an unusual way.

Please contact the application´s support team for more information


I have win 8.1 and i think it´s problem on my side but I need to know what to do. Thanks for your help.
Last edited by niktodt1 on Tue Jan 26, 2016 9:32 pm, edited 1 time in total.

User avatar
MAGIC
Posts:1303
Joined:Wed Dec 26, 2012 4:44 am
Location:Germany/Frankfurt
Contact: Website Twitter

Re: Runtime Error at start up.

Mon Dec 28, 2015 6:19 pm

Runtime error sounds like you are missing something.
Did you install the latest DirectX drivers + Redistruable c++ files?
Image

niktodt1
Posts:15
Joined:Mon Dec 28, 2015 4:09 pm

Re: Runtime Error at start up.

Mon Dec 28, 2015 6:55 pm

Well. I have dx 11 but not sure where can I update to 11.2 , Microsoft got me to windows update but there I found only some processor and bluetooth updates nothing about directx.
I tried one installer from internet but it said that i´m up to date.
In my dxdiag it says 11.

EDIT: After installing vcredist i´m still getting the same error.

User avatar
NoFaTe
Blazin' your Brains!
Posts:520
Joined:Sun Dec 16, 2012 7:22 pm
Contact: Website

Re: Runtime Error at start up.

Tue Dec 29, 2015 8:13 am

What's the crash ID it produces?
[03:55:41] <~Bag> Yes, I can put things inside me when I need to

niktodt1
Posts:15
Joined:Mon Dec 28, 2015 4:09 pm

Re: Runtime Error at start up.

Tue Dec 29, 2015 9:38 pm

Stupid question. Where can I find it ???

Is it by the command prompt or windbg.exe or crashdumbs ???

User avatar
MAGIC
Posts:1303
Joined:Wed Dec 26, 2012 4:44 am
Location:Germany/Frankfurt
Contact: Website Twitter

Re: Runtime Error at start up.

Tue Dec 29, 2015 9:58 pm

The ID is the part which you deleted in your orginal post...
Image

niktodt1
Posts:15
Joined:Mon Dec 28, 2015 4:09 pm

Re: Runtime Error at start up.

Wed Dec 30, 2015 8:47 am

You mean vu.com ?
I deleted it because I thought: nah it just connects to the server and disappears.

Even if it will produce the ID it just closes when I run it.

It wrotes this:http://imgur.com/DBDzjE4

and closes.

User avatar
RobbingHood
Posts:3305
Joined:Mon Dec 17, 2012 8:50 pm

Re: Runtime Error at start up.

Wed Dec 30, 2015 11:59 am

niktodt1 wrote:You mean vu.com ?

No, we need the part that you wrote as "(my ID)" from the crash message.

niktodt1
Posts:15
Joined:Mon Dec 28, 2015 4:09 pm

Re: Runtime Error at start up.

Wed Dec 30, 2015 1:31 pm

OH SORRY !!!
Here it is: 550920F5-2C06-4C31-A2AA-602B025E0573

I´m sorry for the spam. I thought it´s in the command prompt because i saw one pic here on the forum where the protocol is written.
Well I hope you will find the problem.

User avatar
NoFaTe
Blazin' your Brains!
Posts:520
Joined:Sun Dec 16, 2012 7:22 pm
Contact: Website

Re: Runtime Error at start up.

Fri Jan 01, 2016 11:24 pm

What's your exact CPU model?
[03:55:41] <~Bag> Yes, I can put things inside me when I need to

Return to “Help and Support”

Who is online

Users browsing this forum: No registered users and 22 guests