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Can't access old account !!!

Posted: Sun Nov 24, 2013 11:10 am
by redorangevodka
Hello ! it seems i can no longer log in to my old account. i tried to recover my password for the username : alfamlg and email adress : andyrkiller@gmail. com and i recieved the following error The e-mail/username information submitted could not be found.
I am running on the latest build(version).I tried to mail but the email was instantly rejected.Please help,i worked a lot for the unlocks on that account :(

Re: Can't access old account !!!

Posted: Sun Nov 24, 2013 12:29 pm
by mizudg
If it says that it couldn't be found, maybe you used a different email?

Re: Can't access old account !!!

Posted: Sun Nov 24, 2013 12:39 pm
by RobbingHood
The user "alfamlg" does not exist in the nexus user database. As we don't delete any users, you probably made a typo.

Re: Can't access old account !!!

Posted: Sun Nov 24, 2013 12:47 pm
by redorangevodka
I highly doubt it guys... how can we solve this..i dont try to make any scam here,i just want my old account back.I can prove that was my email.Are there any accounts linked to my mail ? except the one i am posting from ?

Re: Can't access old account !!!

Posted: Sun Nov 24, 2013 12:53 pm
by RobbingHood
Well, as I said: The user "alfamlg" is not present in out user database. I searched for it.
Also, you can only register once with your e-mail, so there can't be a second account with the same e-mail.
And to be 100% sure, I looked for accounts that used your IP address, but I only found the one you are using now ("redorangevodka").

Sorry, but your account does not exist (anymore).

Re: Can't access old account !!!

Posted: Sun Nov 24, 2013 1:22 pm
by redorangevodka
Ok,so this is my last try. Here is the e-mail i recieved on andyrkiller@gmail. com on 1st of August when i made my frist account :
Welcome to Emulator Nexus forums

Please keep this e-mail for your records. Your account information is as
follows:

----------------------------
Username: alfamlg

Board URL: http ://forums.emulatornexus. com
----------------------------

Please visit the following link in order to activate your account:


Your password has been securely stored in our database and cannot be
retrieved. In the event that it is forgotten, you will be able to reset it
using the email address associated with your account.

Thank you for registering.

Re: Can't access old account !!!

Posted: Sun Nov 24, 2013 1:48 pm
by Rodney
Which August? This year? Then your account was lost at some point, maybe the downtime where some things needed to be restored (forgot when this happened).

Re: Can't access old account !!!

Posted: Sun Nov 24, 2013 2:09 pm
by redorangevodka
yes,this august

Re: Can't access old account !!!

Posted: Sun Nov 24, 2013 5:04 pm
by redorangevodka
Come on guys,you emulated EA like servers and you can't retrieve some lost account :)? Or at least can i get the unlocks i had on that account on this one with a little help from you ?

Re: Can't access old account !!!

Posted: Sun Nov 24, 2013 5:19 pm
by mizudg
redorangevodka wrote:Come on guys,you emulated EA like servers and you can't retrieve some lost account :)? Or at least can i get the unlocks i had on that account on this one with a little help from you ?


There was a server crash several months back and some people lost their stats and accounts. If your account can't be retrieved, it's not Nexus' fault. They did emulate the EA servers but that doesn't mean they have the resources to keep on par with them at all time. Besides, EA wouldn't even try to fix your account for you and would probably make you call some phone number to tell them your issue. You can't get your old account back if it's lost and not in the database like RobbingHood said and boosting XP is prohibited so I am sorry, but you'll just have to work your way back up again. Besides, it doesnt take long to unlock the essentials. It's not like Battlefield 3 where there's tons of attachments and gun customization to be had. You unlock 4 specs you use on every class and you're done.