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My soldiers are not working
Posted: Mon Aug 05, 2013 7:45 am
by Wimukthi
My soldier is level 50. When i try to connect to a game it gives that unable to connect.. message and connection lost to rome server messages. i created a new soldier and then i can start a game. but the next time i try to connect after restarting the game, non of the soldiers work. please help. is this something to do with my game or something? i have forwarded ports and have the newest client
Re: My soldiers are not working
Posted: Mon Aug 05, 2013 10:15 am
by Kerrigan
Try the following:
Disable auto-login and re-enter your account credentials manually.
If that doesn't work, delete the GameSettings.bin file in your "Documents/BFBC2" directory.
Re: My soldiers are not working
Posted: Mon Aug 05, 2013 10:18 am
by Wimukthi
i did delete the settings. also auto login has never worked and there fore i dont use it. the thing is i can login. i cant join a game. it disconnects after the match loads
Re: My soldiers are not working
Posted: Mon Aug 05, 2013 10:22 am
by Kerrigan
Wimukthi wrote:i did delete the settings. also auto login has never worked and there fore i dont use it. the thing is i can login. i cant join a game. it disconnects after the match loads
Does the disconnect happen on all servers ?
Re: My soldiers are not working
Posted: Mon Aug 05, 2013 10:23 am
by Wimukthi
yep. on every single one. including vietnam.
Re: My soldiers are not working
Posted: Mon Aug 05, 2013 10:27 am
by Kerrigan
Hm. Have you done a reboot yet ?
Since when does the issue occur ?
Re: My soldiers are not working
Posted: Mon Aug 05, 2013 10:29 am
by Wimukthi
this happened since yesterday and yes i have rebooted. if i create a new soldier, it works for the first time i have logged in. however after loging out and loging in again it wont work
Re: My soldiers are not working
Posted: Mon Aug 05, 2013 10:48 am
by Kerrigan
There may be a problem with our servers then.
The last thing you could try is deleting the entire BFBC2 folder in the "Documents" directory.
Re: My soldiers are not working
Posted: Mon Aug 05, 2013 11:10 am
by Wimukthi
oh and by the way i also need to tell you that i have also registered in the indigo games website with the same password and username. will that affect my login? it didnt start after that however. i registered there some time ago and it still worked
Re: My soldiers are not working
Posted: Mon Aug 05, 2013 11:37 am
by Kerrigan
Wimukthi wrote:oh and by the way i also need to tell you that i have also registered in the indigo games website with the same password and username. will that affect my login? it didnt start after that however. i registered there some time ago and it still worked
The IndigoGames website does not affect our service. It isn't linked to us except the NexusLog is using NoFaTes' API.