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Connection Problem

Posted: Thu Jul 04, 2013 7:54 am
by thinhK
hello i'm from Vietnam
i have connection problem everytime i tried to connect to a sever a have this message Connection to sever has ben lost.please check your................
there are a few sever i that able to play but online for 5 or 15 minute
How can i fix this
Sorry because my english is bad

Re: Connection Problem

Posted: Thu Jul 04, 2013 11:25 am
by Kerrigan
Try to find a server that has a low ping for you.

<200 should work fine. Most servers are located in Europe so your connection is very instable due to the long distance.

Furthermore, check your AV/firewall/router that they're not blocking the program and/or the respective ports which are needed in order to have an undisturbed gameplay experience.

Re: Connection Problem

Posted: Sun Jul 07, 2013 5:13 am
by thinhK
Kerrigan wrote:Try to find a server that has a low ping for you.

<200 should work fine. Most servers are located in Europe so your connection is very instable due to the long distance.

Furthermore, check your AV/firewall/router that they're not blocking the program and/or the respective ports which are needed in order to have an undisturbed gameplay experience.

it still doesn't work with >200 ping sever

Re: Connection Problem

Posted: Fri Jul 12, 2013 5:59 pm
by supermasivo
i have exactly the same problem, dunno wat to do.
and im from spain 60 ping in almost all servers

Re: Connection Problem

Posted: Fri Jul 26, 2013 5:18 am
by rizal8620
same me too i only play 1-2 minutes and then i DC and get that message...
and when i want to relog its always get stuck at updating stats

Re: Connection Problem

Posted: Fri Jul 26, 2013 3:30 pm
by Kerrigan
18390 TCP Outgoing
18395 TCP Outgoing
18395 UDP Outgoing
13505 TCP Outgoing
80 TCP Outgoing

Try to open these ports in your router/firewall.