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kiwidog
Posts: 273
Joined: Tue Dec 25, 2012 8:19 pm
Location: United Kingdom
Contact: Website

Re: Venice Unleashed Support FAQ (Can't start? Link Account? Can't install?)

Sat Jan 02, 2016 11:41 am

CreepyGuy wrote:i cant verify battlefield 3 while i have it

Have you ran Battlefield 3 successfully via origin: YES/NO
Do you have an Intel Integrated graphics card: YES/NO
Operating System: [Windows 8.1]
Anti-Virus Solution: [MalwareBytes Anti-Malware]
Have you linked your account for verification: NO
Have you tried above troubleshooting steps: YES

i have tried explorer chrome and firefox


Are you using a Russian version of the game by any chance?
kiwidog > NoFaTe.

CreepyGuy
Posts: 4
Joined: Fri Jan 01, 2016 4:48 pm

Re: Venice Unleashed Support FAQ (Can't start? Link Account? Can't install?)

Sat Jan 02, 2016 12:52 pm

kiwidog wrote:
CreepyGuy wrote:i cant verify battlefield 3 while i have it

Have you ran Battlefield 3 successfully via origin: YES/NO
Do you have an Intel Integrated graphics card: YES/NO
Operating System: [Windows 8.1]
Anti-Virus Solution: [MalwareBytes Anti-Malware]
Have you linked your account for verification: NO
Have you tried above troubleshooting steps: YES

i have tried explorer chrome and firefox


Are you using a Russian version of the game by any chance?

No English version

Nate_Drake_35
Posts: 3
Joined: Fri Jan 01, 2016 3:33 am

Re: Venice Unleashed Support FAQ (Can't start? Link Account? Can't install?)

Sat Jan 02, 2016 1:14 pm

VU is launching, but it stuck at loading screen.
Image
Have you ran Battlefield 3 successfully via origin: YES
Do you have an Intel Integrated graphics card: NO
Operating System: [Windows 10]
Anti-Virus Solution: [Kaspersky 365] - I switch it off before installing and launching the programm
Have you linked your account for verification: YES
Have you tried above troubleshooting steps: YES
Does VU quit without a crash: NO

CreepyGuy
Posts: 4
Joined: Fri Jan 01, 2016 4:48 pm

Re: Venice Unleashed Support FAQ (Can't start? Link Account? Can't install?)

Sat Jan 02, 2016 5:54 pm

CreepyGuy wrote:
kiwidog wrote:
CreepyGuy wrote:i cant verify battlefield 3 while i have it

Have you ran Battlefield 3 successfully via origin: YES/NO
Do you have an Intel Integrated graphics card: YES/NO
Operating System: [Windows 8.1]
Anti-Virus Solution: [MalwareBytes Anti-Malware]
Have you linked your account for verification: NO
Have you tried above troubleshooting steps: YES

i have tried explorer chrome and firefox


Are you using a Russian version of the game by any chance?

No English version

i have linked my acount i have no idea what was the problem

Mr Liima
Posts: 2
Joined: Sat Jan 02, 2016 5:28 am
Location: Finland

Re: Venice Unleashed Support FAQ (Can't start? Link Account? Can't install?)

Mon Jan 04, 2016 2:11 pm

There is also Immunet 3 Antivrus (http://www.immunet.com/main/index.html) and it blocked Venice Unleashed.

If you have this Antivirus: There is a exclusion list in the settings and you have to scroll down there to find it.

Crowley
Posts: 5
Joined: Sat Apr 06, 2013 8:46 am

Re: Venice Unleashed Support FAQ (Can't start? Link Account? Can't install?)

Tue Jan 05, 2016 7:12 am

Have you ran Battlefield 3 successfully via origin: Yes
Do you have an Intel Integrated graphics card: Nope
Operating System: [Windows 10]
Anti-Virus Solution: [None]
Have you linked your account for verification: Yes
Have you tried above troubleshooting steps: Yes
Does VU quit without a crash: Yes
Crash Record: [N/A]
What were you doing when it crashed: I started VU, logged in, chose my soldier, clicked servers, joined a server... loading... loading finished (2 secs! :D) and then I'm back to the main VU screen.. and I get this error sometimes and sometimes not ... "connection to the server has been closed (Reason: Disconnected)"

Thanks and keep on rocking! :D

Kampfkeks161
Posts: 5
Joined: Wed Jan 06, 2016 9:54 am

Re: Venice Unleashed Support FAQ (Can't start? Link Account? Can't install?)

Wed Jan 06, 2016 11:25 am

Have you ran Battlefield 3 successfully via origin: YES
Do you have an Intel Integrated graphics card: NO
Operating System: [Windows 10]
Anti-Virus Solution: Norton Internet Security
Have you linked your account for verification: YES
Have you tried above troubleshooting steps: YES
Does VU quit without a crash: YES
Crash Record: [N/A]
What were you doing when it crashed: Trying to login, and then it crashes

Pseudex
Posts: 1
Joined: Thu Jan 07, 2016 8:51 am

Re: Venice Unleashed Support FAQ (Can't start? Link Account? Can't install?)

Thu Jan 07, 2016 2:37 pm

My VU didn't start at all.
The process appeared just for a few secs in task manager.

Solution
Moved everything directly into BF3 folder (Without subfolder)

Maybe this Solution should be part of the FAQ.

Have you ran Battlefield 3 successfully via origin: Yes
Do you have an Intel Integrated graphics card: No
Operating System: Windows 10
Anti-Virus Solution: Windows 10 Defender
Have you linked your account for verification: Yes
Have you tried above troubleshooting steps: Yes
Does VU quit without a crash: Yes
Crash Record: [N/A]

ManiacAndy
Posts: 2
Joined: Tue Dec 22, 2015 11:57 am

Re: Venice Unleashed Support FAQ (Can't start? Link Account? Can't install?)

Thu Jan 07, 2016 5:13 pm

Have you ran Battlefield 3 successfully via origin: YES
Do you have an Intel Integrated graphics card: NO
Operating System: [Windows 8.1]
Anti-Virus Solution: [Avast]
Have you linked your account for verification: YES
Have you tried above troubleshooting steps: YES
Does VU quit without a crash: YES
Crash Record: [N/A]
What were you doing when it crashed: [Description]

I can connect to a server, them comes blackscreen for few seconds, them a loading screen for a half second, them push back to main menu,
when i try to connect to a server (no matter its the same or another server) comes the message:
Failed to connect to the specified server (Reason: Already in-game).

Image
Last edited by ManiacAndy on Thu Jan 07, 2016 5:15 pm, edited 1 time in total.


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