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AvatarNikhil
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Re: BF3 Stopped working

Thu May 07, 2015 5:08 pm

NoFaTe wrote:When your game crashes (while still in the "Has Stopped Working" screen), open your Task Manager, go to the processes tab (or Details tab if you're running Windows 8), right click bf3.exe, and select "Create dump file".

Afterwards, get the dump file, compress it using your favorite archiving tool, upload it somewhere, and PM me the link in the forums.


Thnx in advance..! :D
- https://drive.google.com/file/d/0BxwEvm ... sp=sharing
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NoFaTe
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Re: BF3 Stopped working

Thu May 07, 2015 5:55 pm

AvatarNikhil, do this for me.

Open an explorer window, click on the path bar, type in this path: %LOCALAPPDATA%\CrashDumps and hit enter.

See if there's any files named bf3.exe.NUMBERS.dmp.
If so, compress the two (or three) latest ones and send them to me.

If not, let me know.
[03:55:41] <~Bag> Yes, I can put things inside me when I need to

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AvatarNikhil
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Location:India
Contact: ICQ

Re: BF3 Stopped working

Fri May 08, 2015 6:29 am

NoFaTe wrote:AvatarNikhil, do this for me.

Open an explorer window, click on the path bar, type in this path: %LOCALAPPDATA%\CrashDumps and hit enter.

See if there's any files named bf3.exe.NUMBERS.dmp.
If so, compress the two (or three) latest ones and send them to me.

If not, let me know.

Here you go,
https://drive.google.com/file/d/0BxwEvm ... NjQkk/view
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NoFaTe
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Re: BF3 Stopped working

Fri May 08, 2015 12:51 pm

Ok, judging from these dumps it looks like the crash occurs in the nVidia driver.
From these dumps alone I cannot gain much more information about the exact cause of the crash (which might be a conflicting driver/program).

For that reason, could you please generate and send me an MSINFO32 report?
Make sure to generate it while Battlefield 3 is running.

Instructions on how to do so can be found here:
https://support.steampowered.com/kb_art ... -WTZN-9132

Please don't post it publicly on the forums, and rather send it to me via a Private Message, as it could contain sensitive information.

Thanks.
[03:55:41] <~Bag> Yes, I can put things inside me when I need to

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NoFaTe
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Re: BF3 Stopped working

Fri May 08, 2015 2:09 pm

Ok, from my understanding this issue is related to our WebUI rendering code on older (non-DX11) GPUs.

I've created an issue on our bugtracker, and will be looking into resolving this as soon as possible.

I will now lock this thread.
For progress on the issue and additional feedback, please use our bugtracker.
[03:55:41] <~Bag> Yes, I can put things inside me when I need to

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